Billing
- Was my credit card charged for this order?
- My order was canceled. What happens with my billing?
- An item was removed from my order. Was I charged for it?
- My PayPal account took funds from my account, but I never got a confirmation number.
- May I use a gift card to pay for an online order?
- May I use a Visa Gift Card to place my order?
Price Matching & Promotions
Question about existing order
Placing an order
- Is my personal information safe to enter on this site?
- If I can put it in my cart that means it’s in stock, right?
- I live in close to an Uncle Dan’s or Rock Creek store. Should I order online?
- Pick-up in store is not shown as an option when I check out.
- Can I have an item sent to a store location without paying for it?
- Can I place a special order?